Last updated: 05/06/2026

Dwell Modular respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, submit an enquiry or use our services.

For the purpose of this Privacy Policy, “Dwell Modular”, “we”, “us” or “our” refers to:

Dwell Modular
 

1. Information We Collect

We may collect and process the following types of personal information:

• Your name

• Email address

• Phone number

• Address or location details

• Enquiry details submitted through website forms

• Information relating to your project, site or modular home requirements

• Communication history between you and our team

• Website usage data, such as pages visited, time spent on the website and how you found us

• Cookie and tracking data, where applicable

We only collect information that is necessary to respond to your enquiry, provide our services, improve our website or meet our legal obligations.
 

2. How We Collect Your Information

We may collect personal data when you:

• Submit a contact or enquiry form on our website

• Request a consultation or quotation

• Contact us by phone, email or social media

• Sign up to receive updates or marketing communications

• Interact with our website through cookies or analytics tools

• Engage with us as a customer, supplier or business contact
   

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries

• To provide information about our modular homes and services

• To arrange consultations, calls or site-related discussions

• To prepare quotations or project information

• To manage customer relationships

• To improve our website, services and customer experience

• To send marketing communications, where you have consented or where we have a legitimate interest

• To comply with legal, regulatory or accounting obligations

• To protect the security and functionality of our website
   

4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

• Consent: where you have agreed to receive marketing communications or accepted certain cookies.

• Contract: where processing is necessary to provide a quotation, service or project-related communication.

• Legal obligation: where we need to retain records for tax, accounting or regulatory purposes.

• Legitimate interests: where we use your information to respond to enquiries, improve our services, manage our business or communicate with potential customers in a reasonable and expected way.
   

5. Marketing Communications

If you choose to receive marketing updates from us, we may send you information about our modular homes, services, offers, news or helpful resources.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We will not sell your personal data to third parties.
 

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality, analyse website performance and understand how visitors use our website.

Cookies may be used for:

• Website functionality

• Analytics and performance tracking

• Remembering user preferences

• Marketing or advertising, where applicable

You can manage or disable cookies through your browser settings. Where required, we will ask for your consent before placing non-essential cookies on your device.

For more information, please see our Cookie Policy, if available.
 

7. Sharing Your Information

We may share your personal data with trusted third parties where necessary to operate our business and provide our services. These may include:

• Website hosting providers

• Email and CRM systems

• Analytics providers

• Marketing platforms

• IT support providers

• Professional advisers, such as accountants or legal advisers

• Delivery, installation or project partners, where relevant

• Public authorities, where required by law

Any third parties we work with are expected to handle your personal data securely and only process it for the agreed purpose.
 

8. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

Your data may be stored electronically through secure business systems, website platforms, email services or CRM tools. Access to personal data is limited to those who need it for business purposes.
 

9. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purpose it was collected.

Enquiry data may be retained for a reasonable period so we can manage follow-ups and customer service. Customer and transaction records may be retained for longer where required for legal, tax, accounting or business purposes.

When personal data is no longer needed, we will securely delete, anonymise or archive it.
 

10. International Transfers

Some of the services or platforms we use may store or process data outside the European Economic Area. Where this happens, we will take appropriate steps to ensure your personal data remains protected in line with applicable data protection law.
 

11. Your Data Protection Rights

Under data protection law, you have rights in relation to your personal data. These may include the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Request restriction of processing

• Object to certain types of processing

• Withdraw consent where processing is based on consent

• Request data portability, where applicable

• Lodge a complaint with the Data Protection Commission

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12. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the Data Protection Commission in Ireland.

Data Protection Commission
Website: www.dataprotection.ie
 

13. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.
 

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal obligations.

The latest version will always be available on our website, with the updated date shown at the top of this page.
 

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.